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What Exhibitors Should Know About The Mandalay Bay Convention Center

What Exhibitors Should Know About The Mandalay Bay Convention Center

Key Takeaways:

When you’re exhibiting at Mandalay Bay Convention Center, you’re working with one of the most impressive venues on the Las Vegas Strip. This massive facility hosts over 500 trade shows and conventions annually, attracting exhibitors from every industry imaginable. Whether you’re setting up a 10×10 inline booth or planning a large island exhibit, understanding the venue’s layout, policies, and logistics can make the difference between a smooth setup and a stressful experience.

Venue Overview and Space Configuration

Mandalay Bay Convention Center offers an expansive 2.1 million square feet of meeting and exhibition space. According to Wikipedia, the facility opened in January 2003 and underwent significant expansion in 2015, adding 350,000 square feet of exhibit space and 900 underground parking spaces. A $100 million renovation completed between 2022 and 2024 brought advanced technology upgrades and modern design elements throughout the space.

The convention center divides into two main sections. The North Convention Center houses the South Pacific Ballroom (nearly 45,000 square feet) and the Islander Ballroom (over 31,000 square feet), along with multiple boardrooms. The South Convention Center operates across three levels. Level 1 features the massive Bayside Exhibit Halls (A through F), totaling nearly 900,000 square feet of exhibition space. Level 2 includes the Shoreline Exhibit Hall, Oceanside Ballroom, and Mandalay Bay Ballroom. Level 3 contains the South Seas Ballroom and additional meeting rooms.

What sets this venue apart is its unique features. The Seascape Ballroom provides stunning floor-to-ceiling views of the Shark Reef Aquarium, featuring over a dozen shark species swimming alongside thousands of marine animals. The 11-acre beach with real sand creates an unexpected atmosphere for networking events. These distinctive elements give exhibitors creative opportunities to make their trade show presence memorable. When planning your Las Vegas exhibit rental, consider how these unique venue features can enhance your booth design and attendee engagement.

Loading Dock Procedures and Freight Requirements

Understanding loading dock procedures prevents delays during move-in. Mandalay Bay maintains strict protocols for exhibitor freight and equipment delivery. The venue features dedicated loading docks on Level 1 of the South Convention Center, designed to handle the simultaneous arrival of multiple exhibitors during peak setup times.

Only trucks actively loading or unloading receive permission to remain at the docks. The access roads and loading areas must stay clear at all times. Vehicles parked in prohibited areas face immediate towing at the owner’s expense. According to the Mandalay Bay Convention Center Policies and Procedures, all loading docks must be completely clear by the end of each workday.

Transportation of dollies, luggage, boxes, or freight on escalators is strictly prohibited. Exhibitors must use designated freight elevators and service corridors for moving materials throughout the facility. Empty crates, exhibit panels, and pallets must maintain a minimum five-foot clearance from all walls to prevent damage. The venue charges exhibitors for any wall damage caused by improper storage of materials or equipment.

TrueBlue handles these logistics details for our clients. We coordinate with the venue’s advance warehouse, manage freight receiving schedules, and ensure your materials arrive on time without complications. Our team knows the loading dock supervisors and understands exactly how to navigate the system efficiently.

Exclusive Service Provider Requirements

Mandalay Bay operates with exclusive service providers for critical show services. This arrangement ensures consistent quality but requires exhibitors to work within specific parameters. All electrical, plumbing, gas, and compressed air services come exclusively through Mandalay Bay’s contracted providers. Outside contractors cannot perform electrical, plumbing, or utility work anywhere on the property.

The venue provides food and beverage services exclusively through its in-house catering operation. Exhibitors cannot bring outside food vendors or catering companies into the facility. Technical services including internet, telecommunications, and utilities all flow through approved Mandalay Bay contractors. The preferred audio-visual provider is Encore Event Technologies, though meeting planners may select from an approved vendor list if needed.

For security services, the preferred provider is United Security Incorporated. Any cleaning services required for exhibit spaces, including concrete halls, carpeted meeting areas, and public spaces, must come through Mandalay Bay’s cleaning department. The venue requires cleaning services for all areas used as exhibit space.

These exclusive arrangements mean exhibitors should budget accordingly and coordinate service orders well in advance. We recommend submitting service orders at least 21 days before the first event day to receive advance discount rates. Working with TrueBlue Exhibits simplifies this process since we maintain established relationships with all venue-approved providers and can coordinate your service needs efficiently.

Fire Safety and Floor Plan Approval

Fire safety regulations at Mandalay Bay follow Clark County Fire Department requirements strictly. Exhibitors must submit fire marshal-approved floor plans at least 30 days before the event. The venue requires 10 copies of these approved plans. Any alterations to approved plans require resubmission and re-approval by the Clark County Fire Department.

Fire exits, signs, and emergency strobes must remain visible and unobstructed at all times. Nothing can be placed against or leaning against any wall in the ballrooms. Show organizers bear responsibility for communicating Uniform Fire Code requirements to all exhibitors in their space.

Drilling and anchoring in concrete floors is not permitted. Drilling in other surfaces requires explicit approval from the venue’s exhibitor services department. These restrictions protect both the facility and ensure safe egress paths remain available throughout the event.

During move-in and move-out, children are not allowed on the show floor due to safety concerns with heavy equipment and ongoing construction activities. Children may attend during show hours if show management approves. Understanding and complying with these fire safety requirements prevents last-minute changes or booth modifications that could delay your setup.

Parking, Transportation, and Access

Exhibitor access to Mandalay Bay involves multiple transportation options. The Convention Center parking garage sits on the south end of the building, accessible via Las Vegas Boulevard or Russell Road. The main self-parking structure is on the west side of the property, accessible from Hacienda or Frank Sinatra Way.

Based on information from the International Fastener Show, parking fees apply to vehicles parked longer than one hour. Self-parking costs $7 for 1-2 hours, $10 for 2-4 hours, and $12 for 4-24 hours. Valet parking services are also available. Hotel guests receive in-and-out privileges at any MGM resort within the same 24-hour period.

Public transportation serves the venue well. The RTC Deuce and SDX bus lines stop directly in front of the convention center. A tram connects Mandalay Bay to both the Luxor and Excalibur hotels, providing convenient access for attendees staying at those properties. While the Las Vegas Monorail doesn’t stop at Mandalay Bay directly, attendees can take the tram to Excalibur then walk to the MGM Grand monorail station to access the rest of the Strip.

The venue’s location just five minutes from McCarran International Airport makes it one of the most accessible convention centers for exhibitors flying in with samples or last-minute materials. For exhibitors driving in, the facility’s position at the south end of the Strip means less traffic congestion compared to venues in the middle of the busy tourist corridor.

Technology and Sustainability Features

Mandalay Bay’s recent $100 million renovation brought cutting-edge technology throughout the facility. Customizable LED WOW walls offer dynamic branding opportunities for events. Refillable water stations are positioned throughout the venue, supporting sustainability initiatives while keeping attendees hydrated.

The convention center operates one of the nation’s largest rooftop solar panel arrays. According to Vendelux, over 26,000 solar modules with a combined capacity of 8.3 MW provide approximately 22.7% of the property’s total energy consumption. This significant renewable energy infrastructure demonstrates the venue’s commitment to environmental responsibility.

Advanced technology systems throughout the facility support modern exhibitor needs. High-speed internet access, sophisticated audio-visual capabilities, and modern telecommunications infrastructure support interactive displays, LED video walls, and digital engagement tools that today’s exhibitors rely on.

For exhibitors incorporating technology into their booth design, Mandalay Bay’s infrastructure supports virtually any digital display or interactive element. When you work with us on your trade show booth design, we ensure your technology requirements align with the venue’s capabilities and coordinate all necessary connections with their technical services team.

Nearby Accommodations and Amenities

The Mandalay Bay Resort itself provides over 3,200 hotel rooms, with the W Las Vegas tower adding another 1,117 suites. The Four Seasons Hotel occupies part of the complex with 424 additional rooms. For exhibitors and attendees, this on-site lodging eliminates commute time and maximizes networking opportunities.

Within walking distance, the Delano, Luxor, Excalibur, Tropicana, and other hotels provide thousands more rooms. The venue’s Strip location means over 150,000 hotel rooms sit within the broader Las Vegas market, ensuring accommodation availability even for the largest trade shows.

The resort features over 20 restaurants and lounges, including options from celebrity chefs like Wolfgang Puck. The Shoppes at Mandalay Place connects the property to neighboring hotels with retail and dining options. For post-show entertainment, the Michelob Ultra Arena hosts concerts and sporting events. The House of Blues provides live music. Multiple nightclubs, bars, and entertainment venues keep the energy flowing after exhibit halls close.

This concentration of lodging, dining, and entertainment makes Mandalay Bay particularly attractive for multi-day trade shows where exhibitors want their teams to stay nearby and remain engaged throughout the event. The convenience factor reduces logistics stress and allows exhibitors to focus on connecting with attendees rather than coordinating transportation.

Working with a Las Vegas-Based Exhibit Partner

TrueBlue Exhibits operates from Las Vegas with two warehouses totaling over 30,000 square feet. This local presence provides significant advantages for exhibitors at Mandalay Bay. We’re located just minutes from the venue, which dramatically reduces shipping costs compared to companies shipping from other states.

Our team has completed over 2,300 projects at Las Vegas venues. We know the venue supervisors, understand the loading dock schedules, and maintain relationships with all the exclusive service providers Mandalay Bay requires. This familiarity translates to smoother setups and fewer last-minute issues.

When you rent a booth from us for your Mandalay Bay event, we handle everything from custom 3D booth design to fabrication, graphics production, transportation, installation, and dismantling. We coordinate with the venue’s advance warehouse, schedule your install and dismantle labor through approved contractors, and ensure your booth complies with all fire marshal requirements.

Our exhibit transportation services include coordination with the venue’s receiving schedule and proper documentation for freight delivery. We mock up every booth at our warehouse before shipping to the show’s advance warehouse, ensuring the final installation matches your approved 3D rendering exactly.

For exhibitors incorporating LED video walls, we provide factory-direct rental options with full technical support. Our team handles all electrical coordination, ensuring proper power distribution and compliance with venue requirements for digital displays.

Timeline and Planning Recommendations

For inline booths (10×10, 10×20), exhibitors should confirm booth rental and design details at least two months before the show. Island and peninsula booths require three months advance planning due to their complexity and the additional venue approvals needed for structures extending beyond standard heights.

Submit your exhibitor list and manual to Mandalay Bay 120 days before move-in, with updates every 30 days. This information helps the venue coordinate services and communicate with exhibitors about facility requirements. Service orders submitted 21 or more days before the event receive advance discount rates.

The venue requires fire marshal-approved floor plans 30 days before your event. Building this timeline into your planning prevents rushed approvals or design modifications that could compromise your booth effectiveness.

We recommend starting conversations with your exhibit partner 4-6 months before major shows at Mandalay Bay. This timeline allows for thoughtful custom trade show exhibit design, thorough graphics production, and coordination of all logistics details without rushing.

Maximizing Your Mandalay Bay Trade Show Success

Success at Mandalay Bay starts with understanding the venue and planning accordingly. The massive exhibition space means careful booth placement and smart design elements help you stand out. Consider incorporating digital displays or LED video walls that leverage the venue’s strong technology infrastructure.

The unique features of Mandalay Bay provide creative opportunities. If your booth is near the Shark Reef Aquarium views, incorporate that into your design narrative. If you’re exhibiting during an event that uses the beach area for receptions, coordinate your messaging to connect with those venue elements.

Leverage the convenience of on-site lodging by scheduling after-hours meetings at the resort’s restaurants or bars. The concentration of attendees staying on property creates informal networking opportunities that supplement your time on the show floor.

Take advantage of TrueBlue’s Las Vegas location to schedule a pre-show booth walkthrough at our warehouse. Seeing your exhibit before it ships to the venue’s advance warehouse lets you request any last-minute adjustments and eliminates surprises during installation.

Frequently Asked Questions

How far in advance should I book exhibit services at Mandalay Bay?

We recommend confirming your booth rental and design at least two months before the show for inline booths and three months for island or peninsula configurations. Service orders should be submitted 21 days before the event to receive discounted rates.

What are the electrical service requirements and costs?

All electrical services must be ordered through Mandalay Bay’s exclusive contractor. Costs vary based on amperage and outlet requirements. Standard booth packages typically start around $200-300 for basic electrical drops. Coordinate with your exhibit partner early to budget appropriately for electrical needs.

Can I ship materials directly to Mandalay Bay?

Yes, but exhibitors must follow the venue’s shipping guidelines and schedule. Materials typically ship to the show’s advance warehouse before moving to the convention center. Working with a local exhibit company like TrueBlue simplifies this process since we coordinate all freight receiving and delivery schedules.

What setup time is typically allowed at Mandalay Bay?

Setup times vary by show but typically allow 1-2 days for move-in depending on booth complexity. Show management coordinates with the venue to determine specific move-in windows. Installation must be complete before show opening, with all aisles clear and safe for attendee traffic.

Are there height restrictions for booth structures?

Standard height restrictions vary by booth type and location. Inline booths typically allow 8-foot maximum height for back walls with restricted heights for side walls. Island booths may extend higher but require additional approvals from both show management and the fire marshal. Review your specific show’s exhibitor manual for exact requirements.

What happens if my booth doesn’t meet fire code requirements?

The fire marshal can require modifications or shut down non-compliant booths. This is why we emphasize fire marshal approval of floor plans 30 days before the event. Working with an experienced Las Vegas exhibit company helps ensure your booth design meets all fire code requirements from the start.

Can I use my own contractors for installation?

Some show management allows exhibitors to use their own installation crews, but all work must follow venue guidelines and safety requirements. Many exhibitors find working with a local Las Vegas company more cost-effective than flying in their own labor teams. TrueBlue provides complete installation and dismantling services with experienced crews who know Mandalay Bay’s systems and requirements.


Ready to make your next Mandalay Bay trade show a success? Contact TrueBlue Exhibits for a free booth design consultation and project quote. Our Las Vegas-based team brings local expertise, proven processes, and comprehensive support that takes the stress out of exhibiting at one of North America’s premier convention facilities.



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